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Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)


Pay$18.50 - $20.50 / hour
LocationEnglewood/Colorado
Employment typeFull-Time

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  • Job Description

      Req#: R263565
      Employer Industry: Food Distribution

      Why consider this job opportunity:
      - Salary up to $25/hour, with overtime compensation available
      - Full benefits package starting on DAY 1, including medical, dental, vision, 401K, and life insurance
      - Opportunity for career advancement within one of the largest food distributors
      - Flexible hybrid work schedule with approximately 90% remote work and minimal onsite requirements
      - Excellent training programs and a focus on continuous improvement

      What to Expect (Job Responsibilities):
      - Serve as the primary contact for National Sales customers, processing orders and responding to inquiries
      - Maintain accurate records of customer interactions, inquiries, and complaints
      - Resolve service or billing complaints and ensure appropriate changes are made
      - Coordinate same-day deliveries and pickups, addressing customer questions regarding routing
      - Communicate with customers regarding product recalls and recommend improvements in service

      What is Required (Qualifications):
      - High School diploma or equivalent required; Bachelor's degree preferred
      - Minimum of three years of experience in a customer service call center environment
      - Experience in food service distribution is a plus
      - Excellent verbal communication skills and problem resolution abilities
      - Proficient in Microsoft Word and Outlook; CRM/Phone Technology experience preferred

      How to Stand Out (Preferred Qualifications):
      - Experience in food service distribution
      - Familiarity with CRM systems and phone technology

      #FoodService #CustomerService #HybridWork #CareerGrowth #BenefitsIncluded

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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