AlgaeCal

Customer Service Representative (Natural Health Company)


PayCompetitive
LocationWinnipeg/Manitoba
Employment typeOther

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  • Job Description

      Req#: A35DBE214A
      Employer Industry: Health and Wellness

      Why consider this job opportunity:
      - Starting salary of $50,000 with rapid growth potential as training targets are met
      - Generous healthcare package
      - Monthly team events and activities to foster a collaborative environment
      - Flexible Stat Holidays with the option to bank days for later use
      - Supported professional development and continued learning through training and coaching
      - Join a heart-based company that prioritizes people and culture

      What to Expect (Job Responsibilities):
      - Act as a knowledge base for customer inquiries related to products and bone health
      - Provide support to customers through various communication channels (email, phone)
      - Process orders and returns while assisting customers in understanding DEXA bone scan results
      - Maintain accurate records of customer interactions and manage customer accounts
      - Foster customer success by actively listening and guiding them to informed decisions

      What is Required (Qualifications):
      - Solid background in customer service
      - Passion for natural health and wellness
      - Strong organizational skills with the ability to multitask effectively
      - Critical and creative thinking skills
      - Flexibility to work a fixed schedule, including weekends

      How to Stand Out (Preferred Qualifications):
      - Experience in a customer-facing role within the health and wellness industry
      - Proven track record of building rapport with customers
      - Willingness to embrace feedback and continuously improve
      - Enthusiasm for team collaboration and participation in company culture

      #HealthAndWellness #CustomerService #CareerGrowth #TeamCulture #NaturalHealth

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Increase your bone density –– and live life on your terms again –– with AlgaeCal's scientifically-backed, algae-based calcium supplements.