AlgaeCal
Customer Service Representative (Natural Health Company)
This job is now closed
Job Description
- Req#: A35DBE214A
Employer Industry: Health and Wellness
Why consider this job opportunity:
- Starting salary of $50,000 with rapid growth potential as training targets are met
- Generous healthcare package
- Monthly team events and activities to foster a collaborative environment
- Flexible Stat Holidays with the option to bank days for later use
- Supported professional development and continued learning through training and coaching
- Join a heart-based company that prioritizes people and culture
What to Expect (Job Responsibilities):
- Act as a knowledge base for customer inquiries related to products and bone health
- Provide support to customers through various communication channels (email, phone)
- Process orders and returns while assisting customers in understanding DEXA bone scan results
- Maintain accurate records of customer interactions and manage customer accounts
- Foster customer success by actively listening and guiding them to informed decisions
What is Required (Qualifications):
- Solid background in customer service
- Passion for natural health and wellness
- Strong organizational skills with the ability to multitask effectively
- Critical and creative thinking skills
- Flexibility to work a fixed schedule, including weekends
How to Stand Out (Preferred Qualifications):
- Experience in a customer-facing role within the health and wellness industry
- Proven track record of building rapport with customers
- Willingness to embrace feedback and continuously improve
- Enthusiasm for team collaboration and participation in company culture
#HealthAndWellness #CustomerService #CareerGrowth #TeamCulture #NaturalHealth
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Increase your bone density –– and live life on your terms again –– with AlgaeCal's scientifically-backed, algae-based calcium supplements.
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