Employer Industry: Customer Service

Why consider this job opportunity:
- Pay rate starts at $15.50/hour with potential for merit increases and bonuses
- Comprehensive benefits package including healthcare, life insurance, 401k, paid time off, and paid holidays
- Opportunity for career advancement and professional development through trainings and mentoring
- Flexible remote work environment, saving on commuting time and costs
- Supportive and inclusive workplace culture promoting open communication and teamwork

What to Expect (Job Responsibilities):
- Provide responsive and professional customer service to customers in a high-volume setting
- Navigate multiple programs and systems while assisting customers on calls
- Maintain program metrics and customer satisfaction scores
- Participate in quality assurance evaluations and team meetings
- Perform additional duties as assigned

What is Required (Qualifications):
- Customer service experience preferred
- Strong oral and written communication skills
- Problem-solving and decision-making abilities
- Proficiency in navigating various computer applications
- Completion of an internet speed test, pre-employment assessment, reference/background screening, and drug screening

How to Stand Out (Preferred Qualifications):
- Experience in a remote customer service role
- Familiarity with using dual monitors and virtual desktops

#CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplace #Benefits

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