Employer Industry: Healthcare Services

Why Consider this Job Opportunity:
- $1,000 sign-on bonus for Customer Service Representatives
- Opportunity for hybrid schedule of in-office and remote work
- Supportive work environment focused on positive customer interactions
- Chance to work for a company committed to improving lives and transforming healthcare

What to Expect (Job Responsibilities):
- Answer incoming and outgoing calls to schedule patient services
- Prioritize and multi-task in a fast-paced call center environment
- Access and update confidential patient information while adhering to HIPAA guidelines
- Meet or exceed CSR metrics for adherence, capacity, and attendance
- Communicate effectively with peers and patients, scheduling medical appointments

What is Required (Qualifications):
- High school diploma or equivalent
- Minimum of one year customer service experience in a patient care-focused call center
- Strong communication and organizational skills
- Proficiency in electronic clinical documentation and scheduling systems
- Attention to detail, critical thinking, and problem-solving skills

How to Stand Out (Preferred Qualifications):
- Bilingual English/Spanish fluency preferred

#HealthcareServices #CustomerService #CareerOpportunity #SupportiveEnvironment #HIPAACompliance

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