Employer Industry: Customer Service and Essential Services

Why consider this job opportunity:
- Salary up to $28.00 per hour
- Bonus based on performance
- Flexible schedule and remote work opportunity
- Comprehensive benefits including health, dental, and vision insurance
- Opportunity for career advancement and professional development
- Paid time off and wellness resources

What to Expect (Job Responsibilities):
- Handle incoming calls from clients, providing assistance and maintaining records of interactions
- Initiate outgoing calls for follow-ups, surveys, and client engagement
- Research information to assist in addressing customer inquiries and collaborating with other departments
- Record tickets for tasks and escalate issues requiring further assistance
- Input data into Customer Relationship Management (CRM) systems and manage client orders and invoices

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Strong customer service skills with the ability to empathize and actively listen
- Proficiency in using CRM systems and maintaining data integrity
- Excellent written and verbal communication skills
- Ability to work collaboratively within a diverse team environment

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role, particularly in a remote setting
- Familiarity with industry trends and company policies
- Ability to conduct surveys and gather client feedback

#CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #EmployeeBenefits

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