Employer Industry: Customer Service/Insurance

Why consider this job opportunity:
- Salary up to $30.76 per hour
- Opportunity for career advancement and growth within the organization
- Primarily home-based role with the flexibility to work from home 80% of the time
- Comprehensive benefits including medical, dental, vision, and a competitive 401(k) contribution
- Paid time off program with 23 days accrued annually for full-time employees
- Supportive work environment with training and administrative assistance for obtaining a Property & Casualty Insurance license

What to Expect (Job Responsibilities):
- Serve as the first contact for customers regarding service issues, requests, and account information
- Research customer inquiries and resolve conflicts while maintaining a results-driven approach
- Educate clients and advisors on newly enacted services for efficient self-service
- Gather and enter relevant information to ensure prompt issue resolution
- Refer complex issues to appropriate service partners for further assistance

What is Required (Qualifications):
- Experience providing customer-focused solutions or support
- Strong written and spoken communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Capacity to troubleshoot and resolve customer issues
- Must pass the state's Property & Casualty Insurance license exam within 12 months

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role within the insurance industry
- Familiarity with company or product policies and systems
- Experience in a remote work environment
- Strong problem-solving skills
- Ability to adapt to changing environments and processes

#CustomerService #InsuranceCareers #RemoteWork #CareerGrowth #EmployeeBenefits

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