Advantages of Joining Employer:

Joining Employer offers numerous advantages for prospective candidates. As a Remote Customer Service Representative, you will have the opportunity to provide exceptional customer service and make a positive impact on both internal and external customers. You will be part of a company that values innovation and has a strong commitment to customer service. With a supportive and diverse team, you will have the chance to grow both personally and professionally. Join Employer and experience a work environment that feels like family.

Job Responsibilities:

- Receive and process payments
- Update lot (vehicle) notes in the system
- Answer multi-line telephone in a professional manner
- Interact with customers face-to-face
- Utilize company resources to gather information and offer solutions
- Contact clients to obtain vehicle pick-up information
- File documents according to criteria
- Process incoming and outgoing mail
- Read and interpret various reports and documents
- Complete sale documents accurately
- Perform other assigned duties

Required Skills & Experience:

- Minimum of one year of office support experience in a customer service role preferred
- High School diploma
- Excellent customer service skills and attitude
- Strong written and verbal communication skills
- Proficiency with office equipment
- Attention to detail
- Problem-solving abilities
- Computer proficiency in MS Suite
- Typing speed of 45WPM
- Professional appearance
- Ability to multitask in a fast-paced environment
- Bilingual skills are a plus
- Occasional overtime may be required

Additional Information:

- Pay Type: Hourly
- Hiring Rate: $18.00