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Customer Service Representative (remote)


Pay$17.20 / hour
LocationAugusta/Georgia
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 1581
      Employer Industry: Federal Contract Servicing

      Why Consider this Job Opportunity:
      - Salary up to $17.20 per hour
      - Health and Welfare benefits covering medical, dental, and vision premiums
      - Remote work opportunity within a 75-mile radius of specific deployment facilities
      - Comprehensive training program on federal regulations and company policies
      - Structured and professional work environment
      - Opportunity for career advancement and growth within the organization

      What to Expect (Job Responsibilities):
      - Handle inquiries regarding student loans, account updates, and repayment options
      - Manage inbound/outbound customer calls in a productive call center environment
      - Assist with completion of customer applications following department procedures
      - Ensure privacy and security while providing exceptional customer service
      - Meet quality assurance and key performance indicators

      What is Required (Qualifications):
      - High School diploma required
      - 6 months of contact center or customer service experience
      - 6 months computer experience in a business environment
      - Ability to obtain and maintain a Public Trust security clearance
      - Must reside within a 75-mile radius of specific deployment facilities

      How to Stand Out (Preferred Qualifications):
      - Bachelor's degree
      - Call Center experience
      - 6 months of Microsoft Office experience
      - Friendly and professional speaking voice
      - Reliable high-speed internet and transportation to a CRI facility

      #FederalContract #CustomerService #RemoteWork #CareerGrowth #TrainingProvided

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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