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Customer Service Representative - Remote


PayCompetitive
LocationCharlotte/North Carolina
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: 3440
      Employer Industry: Commercial Kitchen Equipment Repair

      Why Consider this Job Opportunity:
      - Opportunity to work part-time in a fully remote position
      - Flexible weekend hours available (Saturday and Sunday)
      - Chance to contribute to customer satisfaction and overall experience
      - Supportive and collaborative work environment
      - Engage with a nationwide company with local branches across the country

      What to Expect (Job Responsibilities):
      - Provide support to customers, handle inquiries, and offer resolutions
      - Collaborate with internal staff and field technicians to estimate service repairs
      - Perform data entry with high efficiency
      - Maintain professional verbal and written communication
      - Manage workloads and complete service requests promptly

      What is Required (Qualifications):
      - High School Diploma or greater
      - Minimum of 3 years of customer service experience
      - Prior call center experience (inbound/outbound) required
      - Exceptional customer service skills
      - Excellent written and verbal communication skills

      How to Stand Out (Preferred Qualifications):
      - Mechanical/technical knowledge, particularly related to refrigeration and/or HVAC
      - Strong data entry skills

      #CustomerService #RemoteWork #PartTimeJob #TechnicalSupport #CareerOpportunity

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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