Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary starting at $14.00/hr
- Comprehensive benefits package including medical, dental, and vision insurance
- 401(k) Retirement Savings Plan with company match
- Paid Time Off and Paid Parental Leave
- Opportunity to work from home with flexible hours
- Employee discounts on various services and products

What to Expect (Job Responsibilities):
- Receive and document customer concerns while ensuring all relevant information is accurate and timely
- Follow company procedures for processing requests and ensure accurate trip data is input into systems
- Demonstrate a commitment to producing high-quality work and resolving member inquiries
- Multitask effectively to extract necessary information from multiple systems
- Review and educate members on services and their insurance coverage

What is Required (Qualifications):
- High School Graduate or General Education Degree (GED)
- 0-2 years of related experience
- 6+ months contact center or customer service experience
- Strong organizational, written, and verbal communication skills
- Ability to type 35 words per minute or more and handle a high volume of calls

How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced customer service environment
- Proficiency in Microsoft Office Suite
- Ability to talk and type simultaneously while interacting with customers
- Strong decision-making and problem-solving skills

#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits

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