Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $28.27 per hour
- Opportunities for career advancement and growth within the organization
- Comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution
- Supportive and collaborative work environment
- Chance to make a positive impact on health outcomes and advance health equity globally

What to Expect (Job Responsibilities):
- Answer incoming phone calls from customers in a call center setting and identify the type of assistance needed
- Resolve issues on the first call, navigating through complex computer systems to provide appropriate responses
- Deliver information and answer questions in a positive manner to facilitate strong relationships with customers
- Research complex issues across multiple databases and work with support resources to resolve customer issues
- Meet performance goals in efficiency, call quality, customer satisfaction, and attendance

What is Required (Qualifications):
- High School Diploma / GED
- Must be 18 years of age or older
- 1+ years of experience in a related environment using phones and computers as the primary job tools
- Familiarity with computer and Windows PC applications
- Ability to work during normal business hours of 8:35am - 5:05pm PST, Monday - Friday

How to Stand Out (Preferred Qualifications):
- Prior health care experience
- Call center experience

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.