Employer Industry: E-commerce Retail (Pet Industry)

Why consider this job opportunity:
- Starting wage of $15.50 per hour
- Opportunities for skill development and career advancement
- Flexible remote work option available for residents of Florida
- Supportive work environment with ongoing training and resources
- Chance to make a positive impact in the lives of pet owners and their pets

What to Expect (Job Responsibilities):
- Communicate with customers regarding their inquiries about pet products and services
- Research and problem-solve to offer effective solutions to customer issues
- Utilize active listening skills to engage empathetically with customers and team members
- Collaborate with team members and managers using virtual tools to foster a customer-centric culture
- Adapt to changing business needs and maintain confidentiality of customer information

What is Required (Qualifications):
- Minimum of 2 years of customer service experience
- Strong written, verbal, and listening skills demonstrated in an assessment
- Ability to multitask effectively in a fast-paced environment
- Proficient in computer usage for data entry and internet navigation
- High school diploma or equivalent experience

How to Stand Out (Preferred Qualifications):
- Experience in an e-commerce or retail environment
- Familiarity with virtual collaboration tools like Zoom and Slack
- Passion for pets and knowledge of pet products
- Flexibility to work overtime as required
- Ability to quickly adapt to new technologies and processes

#Ecommerce #CustomerService #RemoteWork #CareerGrowth #PetIndustry

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