Employer Industry: E-commerce Retail (Pet Industry)

Why consider this job opportunity:
- Starting wage of $15.50 per hour with opportunities for skill development
- Flexible remote work position available to residents of Texas
- Supportive and inclusive work environment that values authenticity and diversity
- Ongoing training and development resources to help you succeed
- Opportunity to make a positive impact on pet owners and their pets
- Competitive benefits including medical & dental insurance and 401k

What to Expect (Job Responsibilities):
- Communicate effectively with customers regarding pet-related inquiries and concerns
- Research and problem-solve to provide solutions, ensuring customer satisfaction
- Utilize active listening and empathy to assist customers and collaborate with team members
- Engage in virtual collaboration with team members and managers to foster a customer-centric culture
- Adapt to changing business needs and maintain confidentiality of sensitive information

What is Required (Qualifications):
- Minimum of 2 years of customer service experience
- Strong written, verbal, and listening skills demonstrated through assessments
- Ability to multi-task in a fast-paced environment while maintaining quality customer interactions
- High school diploma or equivalent experience required
- Must be willing and able to pass a background check

How to Stand Out (Preferred Qualifications):
- Experience using virtual collaboration tools such as Zoom and Slack
- Familiarity with pet products and services

#Ecommerce #CustomerService #RemoteWork #PetIndustry #CareerGrowth

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