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Customer Service Representative (Remote in Texas)

6 days ago

Pay$15.50 / hour
LocationDallas/Texas
Employment typeFull-Time

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  • Job Description

      Req#: 6574134
      Employer Industry: E-commerce Retail (Pet Industry)

      Why consider this job opportunity:
      - Starting wage of $15.50/hour with opportunities for skill development
      - Supportive culture that empowers employees to be their authentic selves
      - Opportunities for ongoing training and development
      - Potential for career growth within a rapidly expanding organization
      - Collaborative work environment utilizing virtual tools like Zoom and Slack
      - Comprehensive benefits including medical & dental insurance and 401k

      What to Expect (Job Responsibilities):
      - Communicate with customers regarding pet-related inquiries and issues
      - Research and problem-solve to provide effective solutions for customers
      - Apply active listening and compassion when interacting with customers and team members
      - Engage with team members and managers to foster a customer-centric culture
      - Maintain confidentiality and secure critical information

      What is Required (Qualifications):
      - Minimum of 2 years of customer service experience
      - Strong written, verbal, and listening skills
      - Ability to multi-task in a fast-paced environment
      - High school diploma or equivalent experience
      - Dedication to maintaining confidentiality and passing a background check

      How to Stand Out (Preferred Qualifications):
      - Experience with virtual collaboration tools like Zoom and Slack
      - Familiarity with e-commerce or the pet industry
      - Strong problem-solving skills and a proactive approach to customer service

      #Ecommerce #CustomerService #PetIndustry #RemoteWork #CareerGrowth

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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