Everlight Solar

Customer Service Representative (REMOTE)


Pay$30000.00 - $40000.00 / year
LocationIndianapolis/Indiana
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 5f4e82f0be0f
      Industry: Solar Energy Company in the Midwest

      Why consider this job opportunity:
      - Competitive salary range of $30,000-$40,000 per year
      - Full-time, fully remote position with some night(s) and weekend(s) work
      - Opportunity for individual growth and performance-based rewards
      - Fast-paced and dynamic work environment that values teamwork, quality, innovation, and customer success
      - Ideal candidate is self-motivated, detail-oriented, and passionate about delivering results on-time

      What to Expect (Job Responsibilities):
      - Handle high volumes of incoming calls
      - Identify and evaluate customers' needs to provide satisfaction
      - Build trust through open and interactive discussions
      - Provide accurate and comprehensive information using the right methods/tools
      - Manage complaints, provide solutions, and ensure resolution

      What is Required (Qualifications):
      - Prior customer support experience or experience as a client service representative preferred
      - Strong phone administration skills and active listening capabilities
      - Ability to work independently and as a member of teams and committees
      - Strong attention to detail
      - Exceptional communication and presentation skills
      - Ability to multi-task, prioritize, and manage time effectively
      - Experience with iOS and MacOS
      - Ability to work nights and some weekends
      - Availability for 4 days a week from 1-11pm CST or 5 days a week from 3-11pm CST
      - Alternating Saturdays from 8am-6pm CST

      How to Stand Out (Preferred Qualifications):
      - Apple power-user with knowledge of iWork, iOS, and macOS

      #SolarEnergy #CustomerService #RemoteWork #Teamwork #GrowthOpportunity

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      Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.
  • About the company

      Everlight Solar™ is the Solar Company dedicated to providing you with the best solar panel installation cost, helping you save money and save the planet.