Employer Industry: Uniform Supply and Services

Why consider this job opportunity:
- Hourly rate up to $17.00
- Comprehensive benefits including medical, dental, vision, and paid parental leave
- Opportunity to enroll in a 401k plan and earn paid vacation and holidays
- Remote work flexibility
- Supportive work environment that encourages team collaboration

What to Expect (Job Responsibilities):
- Handle inbound customer calls and provide requested information regarding available items, pricing, and service
- Record all information accurately, including notes related to customer issues or accounts
- Resolve customer concerns through one-call resolution and build long-term relationships
- Assist customers with account status by analyzing invoicing and payment activity
- Identify and enforce company service programs to ensure compliance

What is Required (Qualifications):
- Minimum of two years of customer service experience in a high call volume environment
- High school diploma required; Associate's Degree preferred
- Strong knowledge of customer service processes and ability to handle complaints
- Excellent communication skills and proven work ethic
- Schedule flexibility to include days, nights, weekends, and overtime

How to Stand Out (Preferred Qualifications):
- Experience with Oracle software
- Fluency in Spanish

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