Employer Industry: Insurance

Why consider this job opportunity:
- Base salary of $22 per hour with opportunities for growth
- Comprehensive benefits starting on day one, including medical, dental, life, and disability insurance
- 25 days of paid time off in your first full year
- Tuition reimbursement and paid volunteer opportunities
- Supportive training environment with dedicated managers for career development
- 100% remote work arrangement with flexible scheduling

What to Expect (Job Responsibilities):
- Provide exceptional support to policyholders regarding insurance questions, policy changes, and billing needs
- Promote digital self-service capabilities to enhance customer experience
- Take ownership to ensure high-quality service for each caller, building value for the employer's brand
- Assist customers over the phone while learning insurance products and processes
- Maintain a dedicated workspace free from distractions during work and training hours

What is Required (Qualifications):
- Background in customer service, call center, insurance, retail, restaurant, or a related field
- Ability to work in a fast-paced, complex environment while navigating multiple programs
- Strong problem-solving and critical thinking skills with attention to detail
- Excellent communication skills with the ability to empathize with customers and colleagues
- High School Diploma or equivalent experience required

How to Stand Out (Preferred Qualifications):
- Spanish bilingual skills are a plus

#Insurance #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits

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