Employer Industry: Medical Supplies

Why consider this job opportunity:
- Up to 12 company paid holidays
- Medical, dental, and vision insurance
- 401(k) benefits
- Tuition Reimbursement
- Access to the BD Healthy Lives Program and Employee Assistance Programs

What to Expect (Job Responsibilities):
- Place and receive phone calls to improve customer experience and retention efforts
- Utilize digital communication methods such as web chat, email, and text to reach customers
- Process customer orders/changes according to established policies and procedures
- Track daily production and submit daily sales logs to direct supervisor
- Support special projects aligned with business needs

What is Required (Qualifications):
- High School Diploma or GED
- 1-2 years of related experience and/or training
- Ability to read, analyze, and interpret medical supply publications
- Knowledge of Word Processing software, Excel, and other database software
- Ability to work evening shifts, weekends, and overtime as needed

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience as a Customer Service Representative in a healthcare-related service

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