Employer Industry: Contact Center Solutions

Why consider this job opportunity:
- Hourly base salary plus benefits
- Full-time schedule with overtime opportunities
- Paid training and development provided
- Health Care Plan (Medical, Dental & Vision) included
- Opportunities for professional and personal growth
- Diverse and welcoming culture with Employee Resource Groups

What to Expect (Job Responsibilities):
- Handle inbound customer service calls for a leading healthcare payments company
- Consistently provide an exceptional customer experience
- Address consumer complaints and inquiries to ensure satisfaction
- Collect prompt and accurate customer feedback
- Communicate and coordinate with colleagues as necessary

What is Required (Qualifications):
- 1-2+ years of customer service experience, preferably in healthcare
- Excellent communication skills
- Ability to respect and maintain customer and client confidentiality
- Intermediate to advanced computer skills
- Background check and drug screening required

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related customer service role

#ContactCenter #CustomerService #HealthcarePayments #CareerGrowth #DiverseCulture

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