Concentrix - CA

Customer Service Representative (Remote)


PayCompetitive
LocationSaskatoon/Saskatchewan
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R1433087
      Employer Industry: Customer Service

      Why consider this job opportunity:
      - Competitive pay and performance-based incentives
      - Opportunities for career growth and personal development
      - Work remotely from the comfort of your own home
      - Comprehensive benefits package, including retirement savings plan, paid time off, and medical, dental, and vision insurance
      - Supportive mentorship programs and events that promote diversity, equity, and inclusion

      What to Expect (Job Responsibilities):
      - Provide customer support through inbound/outbound calls and online communication
      - Assist customers in resolving basic technical issues
      - Maintain accurate records and retrieve information from databases
      - Offer additional products and services to customers
      - Ensure exceptional customer experiences with a positive attitude

      What is Required (Qualifications):
      - Minimum of 1 year of customer service experience
      - High school diploma or GED
      - Quiet and distraction-free home office environment
      - Strong computer navigation skills and familiarity with PC systems
      - Ability to multitask in a fast-paced environment
      - Eagerness to learn and adapt to new technologies

      How to Stand Out (Preferred Qualifications):
      - Previous experience in a remote customer service role or related field

      #CustomerService #RemoteWork #CareerGrowth #Inclusion #CompetitivePay

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.