Employer Industry: Health Benefits Administration

Why consider this job opportunity:
- Flexible work arrangements including remote and hybrid options
- Opportunity for career advancement and growth within the organization
- Comprehensive and competitive benefits package, including medical, dental, and vision coverage
- Quarterly bonuses and generous paid time off
- Supportive and community-focused work environment with volunteer opportunities

What to Expect (Job Responsibilities):
- Serve as a positive team member working toward a common company goal
- Meet department standards and expectations for quality and production
- Efficiently leverage tools and technology to support the resolution of issues
- Collaborate with partner departments to resolve customer issues
- Actively participate in and support the learning process

What is Required (Qualifications):
- High School Diploma or equivalent
- 1 - 2 years of prior customer service experience using multiple computer systems
- Ability to work independently and as part of a team
- Strong organizational skills with the ability to prioritize tasks and meet deadlines
- Capacity to recognize and maintain confidentiality

How to Stand Out (Preferred Qualifications):
- Previous experience in a health benefits or insurance-related role
- Familiarity with various customer service tools and technologies
- Strong verbal and written communication skills
- Experience in a fast-paced, dynamic work environment

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