• Job Description

  Req#: CUSTO005946
  Employer Industry: Retail
  
  Why Consider this Job Opportunity:
  - Remote work opportunity upon completion of in-store training
  - Competitive pay and benefits package
  - Opportunity for career growth and advancement within the company
  - Supportive and collaborative work environment
  - Chance to provide exceptional customer service and make a positive impact
  
  What to Expect (Job Responsibilities):
  - Respond to a high volume of customer inquiries via phone, email, and chat
  - Provide accurate and timely information regarding orders, products, and services
  - Perform general clerical duties as assigned by supervisor
  - Resolve customer complaints and issues by researching and escalating when necessary
  - Assist customers with placing orders and providing product information
  
  What is Required (Qualifications):
  - High School diploma or GED
  - Previous customer service and call center experience preferred
  - Excellent oral and written communication skills
  - Strong problem-solving, time management, and organizational skills
  - Computer proficiency
  
  How to Stand Out (Preferred Qualifications):
  - Bilingual in Spanish and English is a plus
  - Enthusiastic and willing to learn
  - Strong problem-solving skills and ability to quickly learn new technology
  
  #RetailIndustry #CustomerService #RemoteWorkOpportunity #CareerGrowth #CompetitivePay
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  James Avery Jewelry offers high quality, artfully crafted jewelry in sterling silver, gold and gemstones. From a one man's endeavor in his mother-in-law’s garage, the company has grown into a team of 3,500 designers, craftsmen, sales associates, and support staff offering unique designs to customers throughout the nation. The majority of our designs are originated by skilled individuals in the company’s design studio and then finely crafted and produced by artisans predominantly in the Texas Hill Country.

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