Amynta Group
Customer Service Representative
PayCompetitive
LocationRocklin/California
Employment typeFull-Time
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Job Description
- Req#: 2501-0028
Employer Industry: Insurance Services
Why consider this job opportunity:
- Salary up to $22 per hour
- Hybrid work option available on Tuesdays and Thursdays
- Opportunity for career advancement and growth within the organization
- On-the-job training and coaching by experienced insurance professionals
- Competitive benefits including Medical, Dental, Vision, Disability, and Life insurance
- Supportive workplace that promotes diversity, equity, and inclusion
What to Expect (Job Responsibilities):
- Provide routine customer service and support to agents and carriers via phone, email, or chat
- Deliver exceptional customer satisfaction while maintaining a positive service-oriented attitude
- Research and resolve customer inquiries, ensuring clear communication of information
- Document all customer interactions and maintain accurate records in the CRM system
- Collaborate with team members and other departments for timely task completion
What is Required (Qualifications):
- High school graduate or equivalent education
- Minimum of 1 year of customer service experience
- Excellent written and verbal communication skills
- Strong organizational and desk management skills
- Proficiency in Microsoft Office and comfort with learning new software
How to Stand Out (Preferred Qualifications):
- Experience in the insurance industry or familiarity with insurance products
- Strong detail orientation and ability to complete tasks accurately
- Demonstrated ability to work collaboratively in a team environment
#InsuranceServices #CustomerService #CareerOpportunity #HybridWork #DiversityandInclusion
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
From warranty and specialty risk offerings, to managing general agents, our collection of firms provides risk management services you can count on.