Amynta Group

Customer Service Representative


PayCompetitive
LocationRocklin/California
Employment typeFull-Time

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  • Job Description

      Req#: 2501-0028
      Employer Industry: Insurance Services

      Why consider this job opportunity:
      - Salary up to $22 per hour
      - Hybrid work option available on Tuesdays and Thursdays
      - Opportunity for career advancement and growth within the organization
      - On-the-job training and coaching by experienced insurance professionals
      - Competitive benefits including Medical, Dental, Vision, Disability, and Life insurance
      - Supportive workplace that promotes diversity, equity, and inclusion

      What to Expect (Job Responsibilities):
      - Provide routine customer service and support to agents and carriers via phone, email, or chat
      - Deliver exceptional customer satisfaction while maintaining a positive service-oriented attitude
      - Research and resolve customer inquiries, ensuring clear communication of information
      - Document all customer interactions and maintain accurate records in the CRM system
      - Collaborate with team members and other departments for timely task completion

      What is Required (Qualifications):
      - High school graduate or equivalent education
      - Minimum of 1 year of customer service experience
      - Excellent written and verbal communication skills
      - Strong organizational and desk management skills
      - Proficiency in Microsoft Office and comfort with learning new software

      How to Stand Out (Preferred Qualifications):
      - Experience in the insurance industry or familiarity with insurance products
      - Strong detail orientation and ability to complete tasks accurately
      - Demonstrated ability to work collaboratively in a team environment

      #InsuranceServices #CustomerService #CareerOpportunity #HybridWork #DiversityandInclusion

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      From warranty and specialty risk offerings, to managing general agents, our collection of firms provides risk management services you can count on.