Employer Industry: Insurance Services

Why consider this job opportunity:
- Salary of $21.00 per hour to start
- Opportunity to participate in an incentive program based on team and individual performance after training
- Comprehensive benefits package including health coverage (medical, dental, vision), 401(K) with company match, and pension
- Paid onsite training with the potential to work from home after completion
- Supportive and inclusive work environment that values diversity and employee growth
- Employee discounts on various services including membership, insurance, travel, and entertainment

What to Expect (Job Responsibilities):
- Assist customers through inbound phone calls, addressing their membership and insurance policy needs
- Actively listen to customer issues and provide meaningful solutions while promoting relevant products and services
- Maintain a positive and engaging attitude while interacting with members and team members
- Adapt to a dynamic work environment, embracing coaching and development opportunities
- Perform data entry and navigate complex computer systems while actively listening to customers

What is Required (Qualifications):
- Prior customer service experience
- Excellent communication skills (written, verbal, and listening)
- Ability to multitask and thrive in a fast-paced environment
- High school diploma or equivalent
- Must be able to pass a background check and drug test

How to Stand Out (Preferred Qualifications):
- 1 year of customer service experience preferred
- Recent call center experience preferred
- Proficiency in Microsoft Office software (Outlook, Word) preferred

#InsuranceServices #CustomerService #CareerOpportunity #DiversityAndInclusion #EmployeeBenefits

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