Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $38.08 per hour
- Comprehensive benefits package, including equity stock purchase and 401k contributions
- Opportunity for career advancement and professional development
- Dynamic work environment that values diversity and inclusion
- Incentive and recognition programs to reward performance
- Flexibility to work various shifts, including the potential for remote work

What to Expect (Job Responsibilities):
- Answer incoming calls regarding behavioral health providers and Medicaid benefit plans
- Research and provide referrals to providers/agencies for Medicaid-eligible consumers
- Verify Medicaid eligibility using a computer database
- Offer information such as phone numbers or addresses to individuals who have contacted the wrong organization
- Complete additional administrative tasks to support the Care Coordination team

What is Required (Qualifications):
- High School Diploma / GED
- Must be 18 years of age or older
- Minimum of 2 years of customer service experience in insurance, medical, behavioral health, or financial technology
- Familiarity with computer and Windows PC applications, with the ability to learn new systems
- Availability to work full-time, including the flexibility to work occasional overtime as needed

How to Stand Out (Preferred Qualifications):
- Experience working with financial health technology

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