Employer Industry: Customer Service

Why consider this job opportunity:
- Salary starting between $16 - $17 per hour
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits including Medical, Dental, and Vision Insurance
- Paid Time Off to ensure your wellbeing
- Tuition Reimbursement to support your educational goals
- Lucrative Referral Program with bonuses for referring new hires

What to Expect (Job Responsibilities):
- Provide exceptional customer service by assisting customers with their inquiries via inbound calls
- Build meaningful connections with customers and ensure their needs are met
- Participate in paid training to prepare for various call types and customer interactions
- Collaborate with team members and leadership during onsite training before transitioning to remote work
- Engage in annual performance reviews to recognize and reward your contributions

What is Required (Qualifications):
- Must be at least 18 years of age
- High School Diploma or GED required
- Minimum of six months of customer service experience
- Must be legally permitted to work in the United States
- Availability for full-time hours in a 40-hour work week

How to Stand Out (Preferred Qualifications):
- Experience in a high-volume call center environment
- Familiarity with customer relationship management (CRM) software
- Strong problem-solving skills and ability to handle challenging customer interactions
- Bilingual abilities to assist a diverse customer base
- Proven track record of meeting or exceeding performance metrics

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