Employer Industry: Digital Business Services

Why consider this job opportunity:
- Competitive wages with full benefits including Medical, Dental, Vision, and 401k
- Paid training to enhance your skills and knowledge
- Paid time off to promote work-life balance
- Opportunity for career advancement within a supportive and engaging environment
- Chance to work remotely from various states, contributing to a flexible work lifestyle
- Be part of a diverse and inclusive culture that values employee well-being

What to Expect (Job Responsibilities):
- Field customer inquiries and find innovative ways to respond to questions and concerns
- Provide excellent customer service through active listening and effective communication
- Handle confidential customer information sensitively and responsibly
- Aim to resolve issues on the first call by being proactive and de-escalating situations when necessary
- Track call-related information for auditing and reporting purposes

What is Required (Qualifications):
- Minimum of 6 months of customer service experience preferred
- Must be over 18 years of age
- High School Graduate or GED
- Ability to type at least 25 words per minute
- Proven oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Experience working in a virtual team environment
- Strong logical problem-solving skills
- Ability to navigate Windows operating systems effectively
- Organizational and work prioritization skills

#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplace

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