Employer Industry: Technology Company

Why Consider this Job Opportunity:
- Competitive pay and benefits
- Opportunity for career growth and advancement within the organization
- Work from home after completion of training
- Inclusive company culture with proven track record of promoting talent from within
- Career paths providing insight on effective business writing and health and wellness improvement
- Target start date: June 24, 2024

What to Expect (Job Responsibilities):
- Deliver world-class customer experience through effective communication
- Provide accurate information and troubleshoot customer issues
- Document customer calls and assist coworkers with knowledge sharing
- Resolve customer issues with proven troubleshooting techniques
- Work collaboratively with coworkers to ensure customer satisfaction

What is Required (Qualifications):
- High School Diploma or Equivalent - Required
- 2+ years Customer Service based duties - Required
- 1+ years basic knowledge of mobile devices - Preferred
- 1+ years Tier 1 Technical Support or Helpdesk - Preferred
- Typing proficiency and skill to use a personal computer and multiple software packages

How to Stand Out (Preferred Qualifications):
- 1+ years Call Center experience
- Associates Degree
- Attention to detail to ensure accuracy and quality of work
- Excellent organizational skills and ability to multitask
- High energy, positive attitude, engaging personality, and ability to communicate effectively

#TechnologyCompany #CustomerService #RemoteWorkOpportunity #CareerGrowth #InclusiveCulture

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