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Customer Service Representative - Work From Home in Nebraska


Pay$42640.00 / year
LocationOmaha/Nebraska
Employment typeFull-Time

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  • Job Description

      Req#: JR100659
      Employer Industry: Health Insurance

      Why consider this job opportunity:
      - Salary of $42,640 annually
      - Remote training for approximately 9-12 weeks
      - Opportunity to work in a mission-driven organization dedicated to community well-being
      - Chance to make a positive impact in the lives of members
      - Collaborative and supportive work environment
      - Potential for career advancement within the organization

      What to Expect (Job Responsibilities):
      - Interface with customers via telephone, written correspondence, fax, web, and/or electronic mail
      - Research customer information using appropriate systems, policies, and procedures to resolve issues
      - Elevate sensitive customer requests when necessary
      - Stay current on state and federal regulations to ensure compliance
      - Recommend products to enhance customer satisfaction and improve transaction profitability

      What is Required (Qualifications):
      - High School Diploma or Equivalent
      - Three years of experience in a complaint-type customer service office setting (health insurance or related field preferred)
      - Availability for 9-12 weeks of training
      - Ability to maintain a distraction-free environment for taking calls
      - High-speed internet access

      How to Stand Out (Preferred Qualifications):
      - Basic knowledge of medical/dental terminology and contract interpretation

      #HealthInsurance #CustomerService #RemoteWork #CareerOpportunity #DiversityInWorkplace

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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