Remote Jobs

Customer Service Representative


Pay$28.00 - $32.00 / hour
LocationYonkers/New York
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: aL65Whg88fFh
      Employer Industry: Venture Capital and Technology Innovation

      Why consider this job opportunity:
      - Opportunity for career advancement within a dynamic venture capital firm
      - Flexible remote work environment
      - Engage in a collaborative and innovative culture focused on modernizing industries
      - Chance to make a positive impact by supporting early-stage companies
      - Work with a team that values operational excellence and embraces change

      What to Expect (Job Responsibilities):
      - Provide excellent customer service through phone, email, and live chat support
      - Address client inquiries, troubleshoot issues, and resolve problems promptly
      - Assist with product information, order status, and general company inquiries
      - Maintain accurate records of customer interactions in the CRM system
      - Collaborate with internal teams to escalate complex issues when necessary

      What is Required (Qualifications):
      - Proven experience in customer service or a similar role
      - Strong communication skills, both written and verbal
      - Ability to multitask and handle high call volumes in a remote setting
      - Proficient with CRM software and Microsoft Office Suite
      - A positive, proactive attitude with a focus on customer satisfaction

      How to Stand Out (Preferred Qualifications):
      - Experience in a fast-paced, technology-driven environment
      - Familiarity with venture capital or startup ecosystems
      - Background in industries such as healthcare, agriculture, real estate, or construction

      #VentureCapital #CustomerService #RemoteWork #TechnologyInnovation #CareerOpportunities

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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