Great American Insurance Group
Customer Service Representative/Customer Service Specialist - Bilingual French
5 days agoPay$24.00 - $27.00 / hour
LocationHouston/Texas
Employment typeFull-Time
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Job Description
- Req#: R7155
Employer Industry: Insurance
Why consider this job opportunity:
- Salary range of $24.00 - $27.00 per hour
- Competitive Total Rewards package, including medical, dental, and vision plans starting on day one
- Paid time off (PTO), paid holidays, and commuter benefits
- Education reimbursement and paid parental leave/adoption assistance
- Opportunity for a hybrid work schedule after the initial training period
- Inclusive workplace culture that values diversity and collaboration
What to Expect (Job Responsibilities):
- Receive inbound phone calls from customers, answer their questions, and help solve problems
- Make outbound phone calls to insurance agents and brokers to confirm information
- Respond to correspondence and information requests by e-mail
- Perform data entry of information into the insurance-tracking database
- Gain product knowledge to effectively discuss product features
What is Required (Qualifications):
- High School Diploma or equivalent
- Good typing skills of 40+ words per minute
- Must speak, read, and write English and French fluently
- Generally, 4 to 6 years of related experience
- Insurance licensure and/or certifications may be required as appropriate for the line of business
How to Stand Out (Preferred Qualifications):
- Experience in customer service within the insurance industry
- Familiarity with insurance tracking databases
- Ability to work well in a team-oriented environment
- Strong problem-solving skills
- Positive attitude and willingness to learn
#Insurance #CustomerService #BilingualJobs #CareerOpportunity #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
American Financial Group, Inc. is an American financial services holding company based in Cincinnati, Ohio.