Sutherland
Customer Service Representatives- Remote TEXAS ONLY
Pay$14.00 / hour
LocationDallas/Texas
Employment typeFull-Time
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Job Description
- Req#: REF29052C
Employer Industry: Digital Transformation Services
Why consider this job opportunity:
- Salary of $14/hour
- Opportunity for career advancement with 80% of frontline leaders promoted from within
- Generous benefits package including medical, dental, and vision coverage
- Paid training and a new Global Flexible Vacation Policy for work-life balance
- Monthly rewards and recognition programs to celebrate employee achievements
- Employee discounts and access to health and wellness programs, including a personal trainer
What to Expect (Job Responsibilities):
- Handle maintenance, collection, and liquidation activities for an assigned portfolio of accounts
- Address a variety of customer inquiries and communicate statuses effectively
- Analyze payment history and notes to provide accurate information to customers
- Support customers in a professional manner during operating hours of Monday-Friday, 7 AM-7 PM
- Collaborate with a dedicated team of leaders and peers to achieve success
What is Required (Qualifications):
- Excellent verbal and written communication skills
- Strong multitasking abilities and attention to detail
- Proven drive to solve problems and meet goals
- Familiarity with Microsoft Office tools
- High school diploma or equivalent
How to Stand Out (Preferred Qualifications):
- Previous experience in customer service roles
- A productive, quiet, and secure place to work from home
- Access to excellent internet connectivity, including hardwired internet
- Smartphone (iOS or Android) that is 4 years old or newer for company communications
#DigitalTransformation #CustomerService #CareerGrowth #FlexibleWork #EmployeeBenefits
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age. Learn more here.