Employer Industry: Streaming Media and Entertainment

Why Consider this Job Opportunity:
- Competitive hourly rate and paid training
- Additional pay incentives as well as monthly rewards & recognition programs
- Medical, dental, and vision benefits
- Exciting vacation benefits, including a newly introduced Global Flexible Vacation Policy
- Promote from within opportunities – 80% of our frontline leaders began their careers at the employer as reps
- EAP & Health and Wellness programs including a personal trainer dedicated to the employer

What to Expect (Job Responsibilities):
- Experience working in a customer service or contact center environment with a passion for providing an exceptional guest experience
- Experience with streaming to include basic troubleshooting skills, and demonstrated understanding of streaming services on phones, smart TVs, etc.
- Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)
- Technical support experience
- Strong problem-diagnosis and problem-solving skills
- Multi-tasking skills, with the ability to use several applications simultaneously
- Experience working with CRM applications (preferred)

What is Required (Qualifications):
- Excellent Internet connectivity:
- Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
- Wireless and/or satellite Internet Service Providers are not compatible with our systems.
- In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
- A quiet and distraction-free, secure place to work.
- Must be authorized to work in Canada

How to Stand Out (Preferred Qualifications):
- Experience working in a customer service or contact center environment with a passion for providing an exceptional guest experience
- Experience with streaming services

Hashtags:
#StreamingMedia #EntertainmentIndustry #CustomerService #CareerOpportunity #WorkFromHome

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.