Remote Jobs
Customer Service Specialist
Pay$18.50 - $21.50 / hour
LocationGardnerville/Nevada
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 8HH2QJdWLNxf
Employer Industry: Education Technology
Why consider this job opportunity:
- Salary up to $21.50 per hour
- Full-time position with health, dental, and vision insurance, including specialty care options
- 401(k) retirement plan with employer match
- Paid Time Off (PTO), floating holidays, and parental leave
- Opportunity to make a significant impact on children's education through customer interactions
- Work remotely from anywhere in the U.S. with flexible scheduling options
What to Expect (Job Responsibilities):
- Deliver exceptional support across multiple channels (phone, email, chat, and social media)
- Resolve customer issues with empathy and efficiency while maintaining high-quality standards
- Personalize communication to ensure every customer feels valued and understood
- Analyze customer needs and recommend appropriate solutions
- Collaborate with team members to manage high-volume customer service interactions
What is Required (Qualifications):
- At least 3 years of work experience, with 2 years in a customer-facing role
- Access to a computer/laptop (camera preferred) with a reliable high-speed internet connection
- Typing speed of 45 words per minute
- Strong proficiency with technology and aptitude to learn new technologies quickly
- Exceptional written and verbal communication skills
How to Stand Out (Preferred Qualifications):
- Experience in a live chat or customer support environment
- Proven ability to work independently, manage schedules, and meet deadlines
- Strong problem-solving abilities and sound judgment
- Resilient and positive in challenging situations
- Embraces a growth mindset and values constructive feedback
#EducationTechnology #CustomerService #RemoteWork #CareerGrowth #CompetitivePay
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you