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Customer Service Specialist
7 days agoPay$60000.00 - $100000.00 / year
LocationHuntsville/Alabama
Employment typeFull-Time
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Job Description
- Req#: 498888
Employer Industry: Insurance
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your home
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Competitive work schedule with Monday through Friday hours
What to Expect (Job Responsibilities):
- Maintain a record of customer interactions and follow up on their experience with our organization
- Validate client insurance coverage and present policyholders with proof of insurance documents
- Demonstrate accuracy in processing client policy modifications based on the data provided
- Track current marketing activities to respond to insurance-related inquiries effectively
- Communicate with customers about complaints, provide acceptable solutions, and follow up to ensure resolution
What is Required (Qualifications):
- A dedicated workspace
- Reliable internet connection
- Mobile phone and laptop, computer, or iPad
- Must be a resident of Alabama, Mississippi, or Louisiana to apply
- Position requires a high school diploma or GED equivalent
- Must have previous customer service experience
How to Stand Out (Preferred Qualifications):
- Basic knowledge of insurance policy procedures and schedules
#Insurance #CustomerService #RemoteWork #CareerOpportunity #ClientSatisfaction
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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