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Customer Service Specialist

7 days ago

Pay$60000.00 - $100000.00 / year
LocationHuntsville/Alabama
Employment typeFull-Time

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  • Job Description

      Req#: 498888
      Employer Industry: Insurance

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Work remotely from the comfort of your home
      - Supportive and collaborative work environment
      - Chance to make a positive impact on client satisfaction and member experience
      - Competitive work schedule with Monday through Friday hours

      What to Expect (Job Responsibilities):
      - Maintain a record of customer interactions and follow up on their experience with our organization
      - Validate client insurance coverage and present policyholders with proof of insurance documents
      - Demonstrate accuracy in processing client policy modifications based on the data provided
      - Track current marketing activities to respond to insurance-related inquiries effectively
      - Communicate with customers about complaints, provide acceptable solutions, and follow up to ensure resolution

      What is Required (Qualifications):
      - A dedicated workspace
      - Reliable internet connection
      - Mobile phone and laptop, computer, or iPad
      - Must be a resident of Alabama, Mississippi, or Louisiana to apply
      - Position requires a high school diploma or GED equivalent
      - Must have previous customer service experience

      How to Stand Out (Preferred Qualifications):
      - Basic knowledge of insurance policy procedures and schedules

      #Insurance #CustomerService #RemoteWork #CareerOpportunity #ClientSatisfaction

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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