Employer Industry: Retail/Thrift Store

Why Consider this Job Opportunity:

- Competitive pay and comprehensive benefits package
- Opportunity for career growth and development within a purpose-driven company
- Comprehensive onboarding and training program
- In-house expertise and access to renowned training providers
- Range of mental health services and wellness programs
- Remote work opportunity

What to Expect (Job Responsibilities):

- Handle escalated customer issues and partner with logistics and/or stores to resolve
- Respond to customer care email inquiries and escalate when necessary
- Answer basic troubleshooting questions or inquiries for the stores
- Receive and respond to inbound calls, emails, and social media messages
- Make accurate entries into systems, logs, etc.

What is Required (Qualifications):

- High School diploma or equivalent
- Prior work in customer service in a call center environment preferred
- Able to work holidays, weekends, and evening shifts
- Ability to occasionally lift up to 30 lbs.
- Ability to sit for long periods of time on the phone

How to Stand Out (Preferred Qualifications):

- Background in retail or thrift store environment
- Experience in handling customer escalations
- Knowledge of logistics and store operations
- Strong problem-solving and decision-making skills
- Excellent communication and interpersonal skills

#RetailJobs #CustomerService #CareerGrowth #RemoteWork #ThriftProud

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.