Employer Industry: Home Medical Equipment Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and satisfaction
- Flexible work hours to accommodate various schedules
- Comprehensive training provided to enhance skills and knowledge

What to Expect (Job Responsibilities):
- Develop and maintain knowledge of current products and services offered by the employer
- Answer all calls and emails in a timely manner according to established goals
- Process orders and verify insurance documentation for patient eligibility and coverage
- Communicate with patients to provide updates and facilitate the referral process
- Meet quality assurance requirements and key performance metrics

What is Required (Qualifications):
- High School Diploma or equivalent
- One (1) year of work-related experience in healthcare administrative, financial, or insurance customer services, claims, billing, call center, or management
- For senior level, two (2) years of work-related experience and one (1) year of exact job experience
- Ability to navigate multiple online EMR systems
- Excellent customer service and communication skills

How to Stand Out (Preferred Qualifications):
- General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements
- Proficient computer skills, including knowledge of Microsoft Office
- Strong analytical and problem-solving skills with attention to detail
- Ability to adapt and be flexible in a rapidly changing environment

#HomeMedicalEquipment #CustomerService #HealthcareJobs #CareerGrowth #CompassionateCare

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