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Customer Service Specialist - REMOTE - Hawaii Time Zone
7 days agoPay$23.00 - $25.00 / hour
LocationHonolulu/Hawaii
Employment typeFull-Time
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Job Description
- Req#: 897163
Employer Industry: Insurance Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with company-provided equipment
- Comprehensive benefits package including Medical, Dental, Vision, Short-Term and Long-Term Disability, and Life Insurance
- 401(k) plan available to support your future savings
- Join a dynamic and rapidly growing organization recognized as one of the fastest-growing companies in the country
What to Expect (Job Responsibilities):
- Answer incoming phone calls and provide support or direct calls to the appropriate staff member
- Complete outbound calls to customers requesting documents
- Respond to voicemail messages and provide assistance as needed
- Address basic inquiries from policyholders and agents regarding the audit and verification process
- Index provided documentation to the appropriate internal electronic file
What is Required (Qualifications):
- Minimum educational requirement: High School Diploma
- Minimum of 1 year of commercial underwriting/premium audit experience
- Proficiency in Microsoft Office and Microsoft Outlook
- Ability to work independently in a remote environment free from distractions
- Strong verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Spanish-speaking ability preferred
- Experience in a fast-paced environment and adaptability to change
#InsuranceServices #RemoteWork #CareerGrowth #ComprehensiveBenefits #CustomerService
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