Employer Industry: Retail

Why consider this job opportunity:
- Starting rate up to $15.00/hour
- Opportunity for advancement and upward mobility within the Qurate Retail Group family of brands
- Benefits include medical, dental, and vision coverage, paid time off, 401K savings program, and more
- Full-time Customer Service Specialists are benefit eligible after 90 days of employment
- $1.00/hour additional for any hours worked between 6pm-6am

What to Expect (Job Responsibilities):
- Handle a high volume of inbound customer inquiries
- Personalize the experience for each caller
- Assist customers with questions, refunds, payments, and orders
- Opportunity for career advancement within the organization
- Report to an assigned Customer Service Supervisor

What is Required (Qualifications):
- Problem-solving skills in a high-paced call volume environment
- Ability to work in a virtual environment with a structured schedule
- Excellent communication skills with customers, peers, and leaders
- Proficiency in navigating multiple systems and screens
- Availability to work weekends, holidays, and additional hours

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a customer service role
- Experience in a virtual call center environment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.