Employer Industry: Retail

Why Consider this Job Opportunity:
- Starting rate up to $15.00/hour
- Opportunity for advancement and upward mobility within the Qurate Retail Group family of brands
- Full-time Customer Service Specialists are benefit eligible after 90 days of employment
- Generous team member discount across the entire family of brands
- Paid time off and a 401K savings program

What to Expect (Job Responsibilities):
- Handle a high volume of inbound customer inquiries
- Assist customers with questions while personalizing the experience for each caller
- Confirm refunds, take payments, place orders, and analyze account data
- Report to an assigned Customer Service Supervisor
- Work in a virtual environment with a structured day and set schedule

What is Required (Qualifications):
- Ability to problem solve and de-escalate unique situations in a high-paced call volume environment
- Communicate effectively with customers, peers, and leaders
- Navigate multiple systems and screens while assisting customers
- Follow computer system requirements and troubleshoot technical problems
- Available to work weekends, holidays, and additional hours

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a customer service role
- Previous experience in a call center or retail setting
- Strong attention to detail and organizational skills

#RetailJobs #CustomerService #CareerGrowth #RemoteWorkOpportunity #BenefitsIncluded

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.