Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $20.00 per hour
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package, including medical benefits and retirement plans
- Supportive environment for professional development and ongoing learning opportunities
- Chance to make a positive impact on individuals and their families in need
- Hybrid position with a requirement to commute to the office 2-3 days per week

What to Expect (Job Responsibilities):
- Connect and engage with individuals interested in home care support
- Assist patients and caregivers with the application and enrollment process for supported programs
- Conduct virtual or in-person orientations for onboarding patients and caregivers
- Guide patients through their home care journey, ensuring they receive necessary care
- Manage a high-volume inbound and outbound customer service queue

What is Required (Qualifications):
- Excellent customer service skills with the ability to handle difficult situations and empathize with customers
- Strong verbal and written communication skills
- Good listening skills and emotional intelligence to work effectively in a team
- Problem-solving abilities to resolve issues calmly under pressure
- Computer proficiency with strong typing skills and the ability to multitask

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role within the healthcare industry
- Familiarity with home care services and patient support programs
- Previous experience in a hybrid work environment
- Strong organizational skills and ability to prioritize tasks effectively
- Knowledge of technology and software used in customer service settings

#HealthcareServices #CustomerSupport #CareerGrowth #ImpactLives #HybridWorkEnvironment

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