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Customer Service / Technical Support Representative
Pay$16.50 / hour
LocationOmaha/Nebraska
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 300004497752208
Employer Industry: Customer Service
Why consider this job opportunity:
- Salary of $16.50 per hour
- Health, dental, and vision coverage with HSA
- Paid time off (PTO) and paid holidays
- Leadership programs and tuition reimbursement
- Employee discounts on various services and products
- Opportunity for career advancement with over 70% of leaders promoted from within
What to Expect (Job Responsibilities):
- Assist customers with issues and concerns related to the product and/or service
- Document call-related information for auditing and reporting purposes
- Maintain and update customer information as necessary
- Upsell current customers on new or enhanced services
- Provide support and resolve customer issues efficiently
What is Required (Qualifications):
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills
How to Stand Out (Preferred Qualifications):
- Exceptional listening and comprehension skills
- Professional and courteous demeanor
- Customer-oriented mindset
#CustomerService #CareerOpportunity #EmployeeBenefits #WorkFromHome #LeadershipDevelopment
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