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Customer Service / Technical Support Representative
Pay$16.50 / hour
LocationOmaha/Nebraska
Employment typeFull-Time
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Job Description
- Req#: 300004567604886
Employer Industry: Customer Service and Support
Why consider this job opportunity:
- Salary of $16.50 per hour
- Opportunity for career advancement with over 70% of leaders promoted from within
- Comprehensive benefits including health, dental, and vision coverage
- Paid training and tuition reimbursement available
- Employee discounts on groceries, travel, and wellness products
- Flexible work-from-home position with provided equipment
What to Expect (Job Responsibilities):
- Assist customers with issues and concerns related to products and services
- Document call-related information for auditing and reporting purposes
- Maintain and update customer information as necessary
- Upsell current customers on new or enhanced services
- Provide exceptional customer support and resolve issues efficiently
What is Required (Qualifications):
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills
How to Stand Out (Preferred Qualifications):
- Exceptional listening and comprehension skills
- Professional and courteous demeanor
- Strong customer orientation
- Previous experience in a remote work environment
#CustomerService #RemoteWork #CareerAdvancement #EmployeeBenefits #JobOpportunity
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