Employer Industry: Customer Service in the Healthcare Industry

Why Consider this Job Opportunity:
- Competitive pay with benefits package
- Opportunity for career advancement and growth within the organization
- Ability to work independently and with a team
- Professional development and training opportunities
- Supportive work environment fostering collaboration and success

What to Expect (Job Responsibilities):
- Resolve coordination of benefits inquiries by analyzing patient activity
- Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations
- Document all customer interactions thoroughly and accurately
- Respond to customer inquiries through various communication channels
- Research and provide accurate information to resolve inquiries

What is Required (Qualifications):
- High School Diploma or Equivalent
- 2 years of experience in a high-volume customer service environment
- Ability to multi-task and use multiple applications simultaneously
- Professional verbal and written communication skills
- Strong organizational skills and attention to detail

How to Stand Out (Preferred Qualifications):
- Medical/Dental terminology knowledge and experience
- Medicare/Medicaid knowledge
- Claims/Billing and coding experience

#CustomerService #HealthcareIndustry #CareerGrowth #ProfessionalDevelopment #BenefitsPackage

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