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Customer Success Advisor - IXI Network


Pay$86020.00 - $129020.00 / year
LocationAtlanta/Georgia
Employment typeFull-Time

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  • Job Description

      Req#: J00165510
      Employer Industry: Financial Services and Data Analytics

      Why consider this job opportunity:
      - Salary up to $129,020
      - Eligible for an annual incentive program
      - Comprehensive compensation and healthcare packages, including 401k matching
      - Paid time off and opportunities for organizational growth through an online learning platform
      - Flexible remote work option available
      - Chance to make a meaningful impact in customer success and relationship management

      What to Expect (Job Responsibilities):
      - Provide personalized support to IXI members, including training and product recommendations
      - Monitor customer metrics to ensure goals are achieved and products are utilized effectively
      - Identify business development opportunities through account overviews
      - Communicate program measures of success and risks to stakeholders and management
      - Advocate for clients by building connections with internal teams

      What is Required (Qualifications):
      - Minimum of 5 years of experience in cultivating and maintaining client relationships
      - Knowledge of macroeconomics in the financial services/brokerage industry
      - Excellent communication skills with the ability to translate client pain points into actionable insights
      - Experience in business intelligence and deriving insights from analytics
      - Strong presentation skills and executive presence

      How to Stand Out (Preferred Qualifications):
      - PMP certification
      - Exceptional ability to foster positive business relationships
      - Experience in translating data into actionable insights and value mapping
      - Strong project management skills with the ability to keep team members on task
      - Self-driven and proactive mindset

      #FinancialServices #CustomerSuccess #DataAnalytics #RemoteWork #CareerGrowth
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