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Customer Success Advisor - IXI Network
Pay$86020.00 - $129020.00 / year
LocationAtlanta/Georgia
Employment typeFull-Time
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Job Description
- Req#: J00165510
Employer Industry: Financial Services and Data Analytics
Why consider this job opportunity:
- Salary up to $129,020
- Eligible for an annual incentive program
- Comprehensive compensation and healthcare packages, including 401k matching
- Paid time off and opportunities for organizational growth through an online learning platform
- Flexible remote work option available
- Chance to make a meaningful impact in customer success and relationship management
What to Expect (Job Responsibilities):
- Provide personalized support to IXI members, including training and product recommendations
- Monitor customer metrics to ensure goals are achieved and products are utilized effectively
- Identify business development opportunities through account overviews
- Communicate program measures of success and risks to stakeholders and management
- Advocate for clients by building connections with internal teams
What is Required (Qualifications):
- Minimum of 5 years of experience in cultivating and maintaining client relationships
- Knowledge of macroeconomics in the financial services/brokerage industry
- Excellent communication skills with the ability to translate client pain points into actionable insights
- Experience in business intelligence and deriving insights from analytics
- Strong presentation skills and executive presence
How to Stand Out (Preferred Qualifications):
- PMP certification
- Exceptional ability to foster positive business relationships
- Experience in translating data into actionable insights and value mapping
- Strong project management skills with the ability to keep team members on task
- Self-driven and proactive mindset
#FinancialServices #CustomerSuccess #DataAnalytics #RemoteWork #CareerGrowthAbout the company
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