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Customer Success Advocate (Weekend Hours - Remote)

7 days ago

PayCompetitive
LocationSaint Augustine/Florida
Employment typeFull-Time

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  • Job Description

      Req#: 49
      Employer Industry: Software Solutions for Racquet Sports

      Why consider this job opportunity:
      - Opportunity for remote work with flexible hours (12-30 hours per week or full-time)
      - Initial training provided with structured hours
      - Supportive and collaborative team environment that values teamwork and success
      - Chance to enhance communication skills through customer interactions
      - Engaging workplace culture that emphasizes fun and positivity
      - Commitment to professional growth and learning opportunities

      What to Expect (Job Responsibilities):
      - Deliver exceptional customer experiences through live chat and Zoom interactions
      - Maintain clear communication and provide grammatically correct responses to customer inquiries
      - Utilize team tools to enhance overall team success
      - Continuously expand product knowledge and adapt to new tools and techniques
      - Collaborate effectively with team members and accept constructive feedback

      What is Required (Qualifications):
      - A computer with a camera and reliable internet capable of quality video calls
      - A collaborative mindset with a willingness to ask questions and contribute
      - A commitment to learning and professional growth
      - Strong written and verbal communication skills
      - Ability to work in a fast-paced, team-oriented environment

      How to Stand Out (Preferred Qualifications):
      - Previous experience in software support or a related field
      - Patience when assisting new users
      - A positive attitude and a good sense of humor
      - Experience with customer service or client interaction

      #SoftwareSolutions #RemoteWork #Teamwork #CustomerExperience #ProfessionalGrowth

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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