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Customer Success Advocate (Weekend Hours - Remote)
7 days agoPayCompetitive
LocationSaint Augustine/Florida
Employment typeFull-Time
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Job Description
- Req#: 49
Employer Industry: Software Solutions for Racquet Sports
Why consider this job opportunity:
- Opportunity for remote work with flexible hours (12-30 hours per week or full-time)
- Initial training provided with structured hours
- Supportive and collaborative team environment that values teamwork and success
- Chance to enhance communication skills through customer interactions
- Engaging workplace culture that emphasizes fun and positivity
- Commitment to professional growth and learning opportunities
What to Expect (Job Responsibilities):
- Deliver exceptional customer experiences through live chat and Zoom interactions
- Maintain clear communication and provide grammatically correct responses to customer inquiries
- Utilize team tools to enhance overall team success
- Continuously expand product knowledge and adapt to new tools and techniques
- Collaborate effectively with team members and accept constructive feedback
What is Required (Qualifications):
- A computer with a camera and reliable internet capable of quality video calls
- A collaborative mindset with a willingness to ask questions and contribute
- A commitment to learning and professional growth
- Strong written and verbal communication skills
- Ability to work in a fast-paced, team-oriented environment
How to Stand Out (Preferred Qualifications):
- Previous experience in software support or a related field
- Patience when assisting new users
- A positive attitude and a good sense of humor
- Experience with customer service or client interaction
#SoftwareSolutions #RemoteWork #Teamwork #CustomerExperience #ProfessionalGrowth
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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