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Customer Success Advocate (West Coast Hours - Remote)
PayCompetitive
LocationSaint Augustine/Florida
Employment typeFull-Time
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Job Description
- Req#: 48
Employer Industry: Software Development for Racquet Sports
Why consider this job opportunity:
- Work remotely from home, offering flexibility in your work environment
- Opportunity for career advancement and professional growth within a fast-growing company
- Collaborative team culture that emphasizes support and fun
- Chance to enhance your communication and customer service skills in a dynamic role
- Full-time position with a structured training schedule to ensure success
What to Expect (Job Responsibilities):
- Deliver exceptional customer experiences through live chat support
- Maintain effective communication with clients and team members
- Provide clear and grammatically correct responses to customer inquiries
- Utilize team tools to enhance collaboration and success
- Be flexible in taking on additional tasks, such as phone and email support
What is Required (Qualifications):
- A computer with a camera and reliable internet for quality video calls
- A collaborative mindset with a willingness to contribute and ask questions
- A commitment to learning and professional growth
- Strong written and verbal communication skills
- Ability to accept constructive feedback and adapt to new tools or techniques
How to Stand Out (Preferred Qualifications):
- Previous experience in software support or a related field
- Patience when assisting new users
#SoftwareDevelopment #CustomerService #RemoteWork #CareerGrowth #Teamwork
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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