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Customer Success Agent - Jacksonville, FL
PayCompetitive
LocationPonte Vedra Beach/Florida
Employment typeFull-Time
This job is now closed
Job Description
- Req#: JR102220
Employer Industry: Financial Services
Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive pay with bonuses offered
- Benefits package including health insurance and retirement plans
- Ability to work remotely initially, but local to Jacksonville, FL eventually
- Positive and supportive work environment
- Chance to provide exceptional service to customers and resolve their issues
What to Expect (Job Responsibilities):
- Answer inbound and make outbound calls, responding to customer requests promptly
- Provide accurate and knowledgeable assistance by retrieving loan information
- Adhere to schedules, multitask, and meet deadlines while maintaining quality service
- Work collaboratively with team members to explain policies and procedures effectively
- Build positive relationships with customers, ensuring their satisfaction and well-being
What is Required (Qualifications):
- High School Graduate/GED
- 0-1 years of related work experience preferred
- Ability to maintain regular and punctual attendance
- Excellent verbal and written communication skills
- Strong multitasking and problem-solving abilities
How to Stand Out (Preferred Qualifications):
- Customer service experience in a fast-paced environment
- Knowledge of financial services industry
- Strong attention to detail and organizational skills
#FinancialServices #CustomerService #CareerGrowth #RemoteWork #CompetitivePay
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