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Customer Success Agent - Jacksonville, FL


PayCompetitive
LocationPonte Vedra Beach/Florida
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: JR102220
      Employer Industry: Financial Services

      Why Consider this Job Opportunity:
      - Opportunity for career advancement and growth within the organization
      - Competitive pay with bonuses offered
      - Benefits package including health insurance and retirement plans
      - Ability to work remotely initially, but local to Jacksonville, FL eventually
      - Positive and supportive work environment
      - Chance to provide exceptional service to customers and resolve their issues

      What to Expect (Job Responsibilities):
      - Answer inbound and make outbound calls, responding to customer requests promptly
      - Provide accurate and knowledgeable assistance by retrieving loan information
      - Adhere to schedules, multitask, and meet deadlines while maintaining quality service
      - Work collaboratively with team members to explain policies and procedures effectively
      - Build positive relationships with customers, ensuring their satisfaction and well-being

      What is Required (Qualifications):
      - High School Graduate/GED
      - 0-1 years of related work experience preferred
      - Ability to maintain regular and punctual attendance
      - Excellent verbal and written communication skills
      - Strong multitasking and problem-solving abilities

      How to Stand Out (Preferred Qualifications):
      - Customer service experience in a fast-paced environment
      - Knowledge of financial services industry
      - Strong attention to detail and organizational skills

      #FinancialServices #CustomerService #CareerGrowth #RemoteWork #CompetitivePay

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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