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Customer Success Agent - Jacksonville, FL
PayCompetitive
LocationPonte Vedra Beach/Florida
Employment typeFull-Time
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Job Description
- Req#: JR102220
Employer Industry: Customer Service
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction
- Work in a fast-paced, dynamic call center environment
- Emphasis on a positive attitude and willingness to learn
What to Expect (Job Responsibilities):
- Answer inbound and make outbound calls, responding to customer requests within set timeframes
- Provide information and knowledgeable assistance by accessing account and loan information
- Adhere to schedules, multitask, and provide verbal and written responses to customers
- Work as part of a dedicated team to explain policies and procedures to customers
- Build positive relationships with customers, ensuring they feel secure and well-looked-after
What is Required (Qualifications):
- High School Graduate or GED
- 0-1 years of related work experience
- Strong communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Punctual and regular attendance is required
How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role is a plus
- Familiarity with call center operations or experience in a similar environment
#CustomerService #CareerOpportunity #GrowthPotential #PositiveWorkEnvironment #CommunicationSkills
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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