Employer Industry: Technology Company

Why Consider this Job Opportunity:
- Competitive salary and benefits package
- Opportunity for growth and advancement within the company
- Work in a collaborative and supportive team environment
- Chance to make a positive impact on customer service and business solutions
- Remote work flexibility available
- Innovative and AI-powered solutions

What to Expect (Job Responsibilities):
- Facilitate business decision meetings with customers and act as a subject matter expert during implementation
- Create high-quality deliverables for fee-based professional and managed services offerings
- Deliver professional and managed services such as data analytics and reporting
- Develop trusted advisor relationships with customers and consult on best practices
- Configure the solution to customer's specifications and provide launch support

What is Required (Qualifications):
- Excellent change management skills
- Advanced Microsoft Excel skills
- Proficiency in Microsoft Office software
- Strong interpersonal and communication skills
- Bachelor's degree or 2-5 years of Contact Center and/or Workforce Management experience

How to Stand Out (Preferred Qualifications):
- Experience with business consulting and process improvement
- Experience with SaaS software solutions

Hashtags:
#TechnologyCompany #CustomerService #CareerOpportunity #RemoteWork #Innovation

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